The Customer-Driven Playbook
The Customer-Driven Playbook details a complete end-to-end process to help anyone, from a small team to a large organization, learn from their customers, conceptualize new ideas, and build products their customers will love. By consolidating theory from various Lean books into an easy-to-understand framework and step-by-step playbook, this book provides a way to operationalize and scale lean principles across teams, divisions, disciplines, and organizations.
Author Travis Lowdermilk, Jessica Rich
ISBN 9781491981276
Category Industrial Design Books